Delivery Delay

I need to repost my complaint about UPS (and others) refusing to cater to the residential workers market, and I will, but for now lets just summarize it for you. A lot of people work during the day and it’s not useful or even green to drive all over town attempting to deliver things to people who are not home so delivery services need to add a class of delivery that comes from 6-9 or so. This way you can be home when your package arrives.

With that said, my idea is simple and it can start very small. Open a company (or even start a collective) where you all share an address and you have someone at that address all day to accept deliveries. Then, from 6-9 you re-deliver any packages received that day (or even save money and do deliveries every 2 days). Maybe even offer an email/IM/phone call on receipt and allow people to pick up on their way home.. whatever. The concept is to build a very high quality service layer on top of fedex/ups/usps, etc. especially for people who work at home.

How much extra would you pay to have this service?

2 thoughts on “Delivery Delay

  1. I’m surprised that UPS/FedEx hasn’t thought about doing this, but using their counter service in reverse. In the same way you can send packages at Staples, Kinko’s, etc., it would be nice if you could have them deliver the packages there, then go pick them up at your convenience. As it is, you can call them and have them hold the package at the distribution center (Airport for UPS, ??? for FedEx), and while those distribution centers are open reasonably late, they’re always in the most inconvenient places imaginable.


  2. There are people you can hire to sit in your house and collect your packages for you, wait for the cable guy, etc. I forget where I heard about this and I have no idea how much it costs. I think they are typically older people that are bonded and insured. I like Andy’s idea above. I also like the idea of the driver emailing you/calling your cell when he’s at your door and asking if it’s ok to leave the package.


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