Often when I go to Wendy’s or some other fast food place there will be something I didn’t like about the experience. Maybe the service was bad or the food cold, etc. What I was thinking was making an app for the iPhone called ‘Complainer’ that had a directory of hundreds of businesses in it arranged by category . What you would do when you had an issue somewhere would be to find the store in the directory, and click ‘complain’. You would then get a page with a text box for your complaint (plus some store specific data entry boxes like ‘store number’, ‘address’, etc.). You simply fill it in, press ‘send’ and a complaint email from you (with your contact info, etc) is sent to the appropriate place for that business. Simple and quick.